Refund policy

Dear customer,

mysTEAry has a NO REFUND POLICY. 

Please follow the following procedures when you receive a shipment.

1. Take a video of the box received and the contents within the shipped box.
2. The video must be a single time stamped and dated video. The video is proof of any damaged items, which will enable you to receive a SHIPPING of the damaged item(s) for FREE.
3. If you receive a damaged item(s), please send mysTEAry the video and indicate if you want a ITEM REPLACED to the email nmartis@mysteary.com. It will take 3-10 business days to be viewed and processed. 
   
4. Calling the mysTEAry business number will not speed up the process to receiving the item being shipped faster. 

Thank you for supporting this small business. mysTEAry appreciates your understanding and patience through this No Refund Policy process. 

Sincerely,

mysTEAry